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GUEST FEEDBACK ON OUR HOTEL’S DOWNTOWN
LOCATION AND MORE

Please use the form below to provide us with feedback on any aspect of our hotel. Our goal is to make your stay with us as pleasant as possible, so if there is a way we can serve you better or if you particularly enjoyed some aspect of our service, please let us know!
*Name:
City:
Country:
Phone #
*E-mail
Room #:
Date of Stay:
How did you make your reservation for the Ramada Downtown Vancouver?
  1-800-2-Ramada
  Called Hotel Directly
  Travel Agent
  Online
  Other
What was the primary purpose of your stay?
  Pleasure
  Business
  On a Tour
  Meeting/Convention
  Medical
  Other
Please state the meeting/convention if that was your primary purpose of your stay:
Will you be staying at another Ramada property in the future?
  Yes
  No
  Not Sure
OVERALL HOW DID OUR HOTEL MEET YOUR EXPECTATIONS?
RECEPTION
Excellent
Average
Unacceptable
Not Applicable
Greeting
Appearance of Front Entrance & Lobby
Check-in Service
Bell Service
GUEST ROOM
Excellent
Average
Unacceptable
Not Applicable
First Impression
Cleanliness Upon Arrival
Housekeeping Service
Maintenance Service
Value For Money
TELEPHONE SERVICE
Excellent
Average
Unacceptable
Not Applicable
Hotel Operator
Accuracy, Promptness of Wake-up Calls
Accuracy, Promptness of Messages
HOTEL FACILITIES
Excellent
Average
Unacceptable
Not Applicable
Valet/Laundry Service
Parking
Fitness Center
Business Services (incl. Internet Kiosk)
Other
DEPARTURE
Excellent
Average
Unacceptable
Not Applicable
Check-out Service
Bell Service
EMPLOYEES
Excellent
Average
Unacceptable
Not Applicable
Friendly
Knowledgeable
Helpful
If an employee was especially helpful, please let us know so that we can
show them our thanks.
RESTAURANT
Breakfast
Excellent
Average
Unacceptable
Not Applicable
Quality of Food
Cleanliness of Facility
Quality of Service
Value of Meal
Appeal of Decor
Staff Meet Your Needs?
Lunch/Dinner
Excellent
Average
Unacceptable
Not Applicable
Quality of Food
Cleanliness of Facility
Quality of Service
Value of Meal
Appeal of Decor
Staff Meet Your Needs?
We welcome any additional comments:
*required fields

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