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Did You Enjoy Your Stay? Let Us Know

 

Nothing is more valuable to us than the honest feedback of our guests. Please use the form below to provide us with feedback on any aspect of our hotel or your experience while staying with us. If there is a way we can serve you better or if you particularly enjoyed some aspect of our service, please let us know!

 

*Name:

City:
Country:
Phone #:
*E-mail:

Room #:
Date of Stay:
How did you make your reservation for the Ramada Downtown Vancouver?
What was the primary purpose of your stay?
Please state the meeting/convention if that was your primary purpose of your stay:
Will you be staying at another Ramada property in the future?
OVERALL HOW DID OUR HOTEL MEET YOUR EXPECTATIONS?
RECEPTION
Excellent
Average
Unacceptable
Not Applicable
Greeting
Appearance of Front Entrance & Lobby
Check-in Service
Bell Service
GUEST ROOM
Excellent
Average
Unacceptable
Not Applicable
First Impression
Cleanliness Upon Arrival
Housekeeping Service
Maintenance Service
Value For Money
TELEPHONE SERVICE
Excellent
Average
Unacceptable
Not Applicable
Hotel Operator
Accuracy, Promptness of Wake-up Calls
Accuracy, Promptness of Messages
HOTEL FACILITIES
Excellent
Average
Unacceptable
Not Applicable
Valet/Laundry Service
Parking
Fitness Center
Business Services (incl. Internet Kiosk)
Other
DEPARTURE
Excellent
Average
Unacceptable
Not Applicable
Check-out Service
Bell Service
EMPLOYEES
Excellent
Average
Unacceptable
Not Applicable
Friendly
Knowledgeable
Helpful
If an employee was especially helpful, please let us know so that we can show them our thanks.
RESTAURANT
Breakfast
Excellent
Average
Unacceptable
Not Applicable
Quality of Food
Cleanliness of Facility
Quality of Service
Value of Meal
Appeal of Decor
Staff Meet Your Needs?
Lunch/Dinner
Excellent
Average
Unacceptable
Not Applicable
Quality of Food
Cleanliness of Facility
Quality of Service
Value of Meal
Appeal of Decor
Staff Meet Your Needs?
We welcome any additional comments:
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